• Return Policy

Return Policy

At Perfume Bids Ltd, we want you to shop with confidence. Please review our return and refund policy carefully before requesting a return.

Return Eligibility

We accept returns within 30 days of delivery, provided that:

  • The item is unused, unopened, and in its original sealed packaging
  • The product is in resalable condition
  • You can provide proof of purchase (order number or receipt)

Products that have been opened, used, tested, or tampered with are not eligible for return.

How to Request a Return

To request a return, you can:

  • Log in to your account on our website using the email used at checkout
  • Go to your order history and select the item you wish to return
  • Submit a return request for approval

Alternatively, you can contact our support team for assistance:

Email: contact@perfumebids.com
Phone: +44 7514 141450

Once your return request is reviewed and approved, we will provide instructions on how to return the item.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns or exchanges on:

  • Any opened or used fragrances
  • Cosmetics or skincare products (if applicable)
  • Items not in original sealed condition

Please ensure you choose carefully, as these items are considered final sale.

Return Shipping

Customers are responsible for the cost of return shipping unless the item is faulty, damaged, or incorrect.

  • Items must be securely packaged to prevent damage during transit
  • We recommend using a tracked shipping service, as we are not responsible for lost return parcels

Return Address:
16 Bellfield Avenue, Harrow, England,
HA3 6SX ,United Kingdoms

Refunds

Once we receive and inspect your returned item:

  • Approved refunds will be processed to your original payment method
  • Please allow 5–10 working days for the refund to reflect in your account

We reserve the right to refuse a refund if the returned item does not meet our return conditions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Provide your order number and clear photos of the issue so we can resolve it promptly.

Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please return the original product (if eligible) and place a new order.

Company Contact Details

Legal Entity Name: Perfume Bids Ltd

State Of Registration: United Kingdoms

Business Address: 16 Bellfield Avenue, Harrow, England, HA3 6SX
United Kingdoms

Email: contact@perfumebids.com

Phone: +447514141450

Support Hrs: Monday to Saturday, 10:00 AM – 8:00 PM
Response Time: Within 24 hrs